Privacy Policy

1Information We Collect

We only collect the information we need to serve you well:

• Contact details you provide — your name, phone number, and any message you send us by WhatsApp, phone, or in person.
• Vehicle information — make, model, and the suspension or service work you are asking about.
• Basic website data — standard, non-identifying analytics such as pages viewed, used only to improve the site.

2How We Use Your Information

Your information is used to respond to your enquiries, prepare quotes, schedule and carry out service on your vehicle, follow up on completed work, and improve the service we provide. We do not use your details for unrelated marketing without your consent.

3WhatsApp & Phone Communication

When you message or call us, we use your number solely to communicate about your vehicle and service. Messages sent over WhatsApp are also subject to WhatsApp's own privacy and security terms.

4Sharing Your Information

We never sell or rent your information. We may share limited details with trusted parts suppliers only where it is necessary to source components and complete your service, or where we are required to do so by law.

5Data Retention

We keep service and contact records only as long as needed to support warranties, honour follow-up work, and meet legal or operational requirements. After that, records are removed or anonymised.

6Your Rights

You may ask us to access, correct, or delete the personal information we hold about you at any time. Just contact us using the details below and we will help.

7Cookies & Embedded Content

This website uses minimal analytics and may embed third-party content such as a Google Map. These services are governed by their own privacy policies.